• Popular FAQ

    1.What is a video conference camera?

     

    Airopie: A video conference camera is a device that can capture and transmit high-quality video and audio signals over the internet, for the purpose of conducting live meetings, presentations, or collaborations with remote participants.

    3.How do I set up and use a video conference camera? 

     

    Airopie: Setting up and using a video conference camera is usually easy and straightforward. You just need to connect the camera to your computer or projector via USB or HDMI, and install the software or driver that comes with it. Then, you can use the buttons or remote control to adjust the settings, such as the focus, zoom, brightness, and angle. You can also use the software or driver to integrate the camera with your video conferencing software or platform, such as Zoom, Teams, or Skype

    2.How do I choose the best video conference camera for my needs?

    Airopie: There are many factors to consider when choosing a video conference camera, such as the resolution, frame rate, field of view, zoom, autofocus, microphone, compatibility, and price. You can ask via sales@airopie.com for suggestions.

  • New FAQ

    1. How do I improve the quality and performance of my video conference camera? 

     

    Airopie: There are some tips and tricks that can help you improve the quality and performance of your video conference camera, such as:

    •  Use a stable and fast internet connection, and avoid using Wi-Fi or mobile data if possible.

    •  Choose a well-lit and quiet environment, and avoid direct sunlight, backlight, or background noise.

    •  Position the camera at eye level, and keep a comfortable distance from the camera.

    2.No video or audio signal, or poor video or audio quality.

     

    Airopie: This could be caused by a faulty or loose connection, a low or unstable internet speed, a wrong or outdated software or driver, or a incompatible or conflicting video conferencing software or platform. To fix this, you can try to reconnect the camera, check and improve your internet connection, update or reinstall the software or driver, or switch to a different video conferencing software or platform.